Development preview: Online forms, ordering, payments and account actions are unavailable here. Please call 1-850-900-3006 or email support@freedomusa.net for assistance.
Service free for 7 days
Stay Connected With the People Who Matter
Free setup through December 31, 2026.
Use FreedomConnect on your own compatible phone, tablet, Chromebook, or computer—no hardware purchase is required. An optional configured video desk phone is available for $199.
Made for real life
Who FreedomConnect Is For
Easy communication for the people, teams, and communities you care about.
Families
Stay connected with parents, grandparents, children, relatives, and friends through simple video and voice calling.
Retirement Communities
Give residents an easy way to communicate with family members, caregivers, staff, and other residents.
Assisted Living and Memory Care
Provide large buttons, simple calling options, and managed family extensions.
Caregivers
Communicate with clients, families, medical offices, and support staff from one easy system.
Small Businesses
Use video calling, extensions, dedicated phone numbers, and internal calling for employees.
Churches and Organizations
Connect members, volunteers, staff, and community outreach programs.
Simple and capable
Everything You Need to Connect
A professionally supported calling service that stays approachable for every user.
- FreedomConnect Web access
- Voice and video calling
- Five internal extensions
- Voicemail
- Contacts and call history
- Configuration download
- Basic support
- Optional dedicated phone number
7-day service trial
FreedomConnect Launch Special
The $9.95 base service is free for seven days. Setup is free through December 31, 2026. Add-ons and optional hardware are charged at checkout; full monthly billing begins on day 8.
Free setup
FreedomConnect Basic
$9.95 / month after trial
- FreedomConnect Web
- Voice & video calling
- 5 internal extensions
- Voicemail
- Contacts & call history
- Configuration download
- Basic support
- Dedicated phone number available as an option
Setup fee: $0 through 12/31/26. Bring your own compatible device or optionally purchase the $199 configured video desk phone.
Flexible options
Optional Add-Ons
These features are not included in the $9.95 FreedomConnect Basic plan.
Dedicated Phone Number (DID)
$5.00 / month
Add a direct phone number. Optional 911 service can be activated using an accurate registered service address.
Additional Extensions
$1.00 / month each
Add extensions beyond the five internal extensions included with Basic.
Video Desk Phone
One-time purchase
Optional configured hardware for customers who prefer a dedicated desk phone.
AI Receptionist
Monthly add-on
Contact us for current pricing and availability.
AI Voicemail Transcription
Monthly add-on
Contact us for current pricing and availability.
Call Recording
Monthly add-on
Available where legally permitted. Customers are responsible for complying with applicable consent and recording laws.
Hosted FreePBX Service
Monthly add-on
Optional hosted PBX capabilities for customers who need expanded telephone-system features.
Four easy steps
How It Works
01
Choose Your Device
Use your own compatible device or purchase a configured FreedomConnect video phone.
02
Choose Your Plan
Select an individual, family, business, or facility plan.
03
Add Your Contacts
FreedomUSA will configure family members, caregivers, employees, or other approved contacts.
04
Start Connecting
Make video calls, voice calls, and extension-to-extension calls using an easy interface.
Facilities and organizations
A Better Communication Service for Your Residents or Members
Give people a valuable amenity while keeping setup and support manageable for staff.
- Helps residents stay connected with family
- Reduces complicated technology
- Gives staff a managed communication option
- Supports direct extension calling
- Offers optional dedicated phone numbers
- Can be installed on existing tablets
- Provides centralized support
- Allows facilities to offer a valuable resident amenity
- Volume discounts are available
Common questions
Frequently Asked Questions
Do I need to purchase a video phone?
No. FreedomConnect can work with many compatible tablets, computers, mobile devices, and SIP video phones.
How many extensions are included?
Each member account includes five four-digit extensions.
Can I add more extensions?
Yes. Additional extensions are $1.00 per month each.
Can a member have a regular phone number and 911 service?
Yes. A dedicated phone number is available for $5.00 per month, and 911 service can be activated using the member's registered service address. Contact us for availability and any applicable fees.
Can family members call from another location?
Yes. Approved family members and contacts can connect from compatible devices and supported applications.
Is technical support included?
Yes. Remote setup and technical support are included with active FreedomConnect plans.
Can retirement homes and businesses manage multiple accounts?
Yes. Facility and organization plans include centralized account and extension management.
Can FreedomConnect call 911?
A dedicated FreedomConnect number can have 911 service activated. The registered service address must be accurate and current. FreedomConnect is not a medical alert, nurse call, emergency monitoring, or guaranteed emergency response service.
How does the 7-day free trial work?
The $9.95 base service is free for seven days. Setup is free through December 31, 2026. Selected add-ons and hardware are charged immediately at checkout. On day 8, your full monthly service total, including recurring add-ons, begins and then renews monthly until cancelled.
Talk with our team
Bring People Together With FreedomConnect
Whether you need one video phone for a family member or a complete communication solution for a facility, FreedomUSA Technologies can help you get connected.
This online service is not available on the development site. Call 1-850-900-3006 or email support@freedomusa.net for assistance.
No information is collected or sent from this preview.Important: FreedomConnect is a communication service and is not a medical monitoring system, emergency response service, nurse call system, or emergency monitoring service. A dedicated number can have 911 service activated using a registered service address. 911 calling depends on power, internet access, correct address registration, and service availability. Equipment compatibility, internet access, taxes, regulatory fees, 911 fees, and installation charges may vary.
Let’s talk technology
Tell us what you want to accomplish. We’ll help you find the technology to make it happen.