Privacy Policy

Effective Date: January 1, 2025 Freedom USA Technologies LLC support@freedomusa.net

Freedom USA Technologies LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freedomusa.net or use our services. Please read this policy carefully.

Key Point: We do not sell your personal information to third parties. Ever.

SMS/Text Messaging Privacy

Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

Freedom USA Technologies LLC does not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are used only to provide the messaging services the customer has requested.

Service providers may process information only as necessary to provide supporting services on behalf of Freedom USA Technologies LLC. Mobile opt-in information and consent are not provided to third parties or affiliates for their own marketing or promotional purposes.

If you provide your phone number and voluntarily opt in to receive SMS/text messages from us, the following terms apply:

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for help

See our SMS Opt-In Policy for full details.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Billing Information: Billing address and payment information (processed securely through our payment processor)
• Account Information: Username, password, and account preferences
• Communications: Messages you send us via contact forms, email, or SMS
• Technical Data: IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages
• Cookies and Tracking: Cookies, web beacons, and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information (receipts, invoices, updates)
• Respond to your comments, questions, and requests
• Send you technical notices, security alerts, and support messages
• Send marketing and promotional communications (with your consent — you can opt out at any time)
• Send SMS/text messages (only if you have opted in — see the SMS/Text Messaging Privacy section above)
• Monitor and analyze usage trends to improve our website and services
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our website and delivering services (e.g., payment processors, hosting providers, email platforms). These parties are bound by confidentiality agreements. Mobile information and messaging consent may be processed only as necessary to provide supporting services on our behalf and are not provided for the service provider's own marketing or promotional purposes.
• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the restrictions in this policy concerning mobile information and messaging consent.
• With Your Consent: We may share other information for another purpose with your explicit consent. This does not permit mobile information or messaging consent to be shared with third parties or affiliates for their marketing or promotional purposes.

4. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites, including affiliate links in our Tech Picks section. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a child, please contact us at support@freedomusa.net.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Portability: Request transfer of your data in a machine-readable format

To exercise any of these rights, contact us at support@freedomusa.net.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Freedom USA Technologies LLC
• Email: support@freedomusa.net
• Website: freedomusa.net