Development preview: Online forms, ordering, payments and account actions are unavailable here. Please call 1-850-900-3006 or email support@freedomusa.net for assistance.
Member Portal
Billing & Payments
Manage your account, update payment methods, view invoices, and get answers to billing questions.
Billing Overview
Billing CycleMonthly or Annual
Auto-RenewalEnabled by default
Invoice DeliveryEmail (+ SMS if opted in)
Cancellation Notice5 business days before renewal
Refund PolicyCase-by-case, within 7 days
Billing Supportsupport@freedomusa.net
Accepted Payment Methods
Visa
Mastercard
Amex
Discover
PayPal
Stripe
ACH/Bank
Check
Common Billing Questions
When will I be charged?
How do I get a refund?
What happens if my payment fails?
How do I upgrade or downgrade my plan?
Billing Inquiry
Update payment info, ask about an invoice, request a refund, or manage your subscription.
For your security, we never store full credit card numbers. Payment updates are processed through our secure payment processor. Your billing data is encrypted and protected.
What do you need help with?
Update Payment
Invoice Request
Request Refund
Plan Change
This online service is not available on the development site. Call 1-850-900-3006 or email support@freedomusa.net for assistance.
No information is collected or sent from this preview.Request Received!
We'll handle your billing request within 1–4 business hours.
Check your email for confirmation and next steps.
Have a Billing Emergency?
If a charge looks wrong or your service is at risk, contact us immediately — we'll make it right.
Let’s talk technology
Tell us what you want to accomplish. We’ll help you find the technology to make it happen.